30 Июля
Head of Customer satisfaction group( АНКОР Узбекистан )
Ташкент
Компания "АНКОР Узбекистан" Requirements: ➖Higher education (technician) ➖Minimum 5 years of experience ➖Sufficient Experience in Service Operation area ➖Management and Coaching skills ➖Confident MS Office user (Excel) ➖Strong written and verbal communication skills in English, Russian and Uzbek Key responsibilities: ➖Design and execution of service strategy,...
27 Июля
Head of Customer Satisfaction Group
Ташкент
Компания "ООО Samsung Electronics Uzbekistan" Key responsibilities: Design and execution of service strategy, including: Service Network strategy - Customer's satisfaction improvement - Repair Speed - ASC management - Contact Center operation - Spare parts operations - Technical support Set-up KPIs of department in accordance of business needs Preparation of regular reports...